If your mobile plan includes SMS to other countries, you can select multiple destinations for your SMS (and set different prices per each one).

Follow these steps:

1. Click on the SIM on which you want to add a country
2. Click SMS Destinations
3. Click Add Country
4. Search the country you want to add and click it
5. Set the price you want to be paid per each SMS sent to this country with the range slider
6. Click Confirm
7. Click Continue or add another country
8. Click Update SIM

Please, check careful which countries are included in your SMS bundle, you may be charged at extra costs!

This could depend on mainly by 3 factors:

1. SMS traffic: SMS amount is not always the same, e.g. during night OTP request is usually less than during the day
2. Price you set per each SMS
3. Average users’ SMS price in your country

Please, remember that SMS are not sent immediately and you may require to wait a bit before an SMS is sent.

We suggest checking these options to increase SMS amount:

• Set a lower price because higher ones affects the frequency of SMS
• Keep the app running in background (without closing it from the RAM memory) and connected to internet during the whole day
• On some Android devices, you may need to disable Battery Optimization

Do not worry if you have received SMS with codes or some other contents which you have not asked for.

They may be tests to verify your number and to check if your SIM is still able to send/receive SMS.

This will help to increase the quality of the service.

Unfortunately, it is not possible to choose which operator your SIM card will send SMS to.

Therefore, if you can send messages only to your mobile operator’s numbers (on-net), SimCash.io will not work fine and you probably face out red boxes.

The application works fine if you have SMS for all operators.

Note: We are working on this matter, by now it works only with some countries [Russia, Kyrgyzstan, Ukraine]

Unfortunately, it is not possible to hide the sender’s phone number.

This is not a lack of SimCash.io, it is a feature of SMS protocol worldwide (which requires a visible sender’s phone number).

Remember that only OTP (“One-Time Password”) or A2P (“Application-To-Person”) SMS are sent, NOT SCAM or PHISHING SMS.

However, it is preferable to not reply to calls from unknown numbers or set up a SIM card only for SimCash usage (and not your personal one).

Sometimes a person complains because he has not received the code from “WhatsApp”, “Facebook” or other companies/applications, but from a number which he does not know, so he might think the SMS is sent from (or to) the wrong person and he might call back.

Note that:

SMS content is liability of SimCash.io, not on the usage of your SIM card and SMS bundle.

Your mobile operator may limit or block your SIM Card if you go against its Terms of Service.

SimCash.io can not guarantee any fixed income.

SimCash.io can not guarantee the compatibility between any message or content format and any particular mobile handsets or mobile operating systems.

To send a normal SMS with SimCash, follow these steps:

1. Open your contacts book
2. Click the message icon on person/contact you want to send an SMS to
3. SimCash.io will automatically open a window similar to your normal SMS app
4. Type your message and send it

If you want to reply to an SMS instead, click the SMS icon or the menu in the right corner and then Show SMS (here you can see all your SMS conversations).

No, SimCash.io does not forward or store any information about your private messages to SimCash.io servers.

Your private SMS are safe and encrypted.